Business Administrator Apprenticeship

EDN’s Business Administrator Level 3 apprenticeship is aimed at entry-level and mid-level managers. The programme focuses on advancing key skills and organisational knowledge to support progression to management.

This course takes a minimum of 15 months to complete.

Business administrators play a vital role in organisations and businesses, helping them run more efficiently. They complete a wide variety of administrative duties using good judgement, strong written and verbal communication skills and various IT software and systems.

Successful business administrators have an eagerness to learn, an ability to use their initiative and solve problems.

Business administrators can work on an individual basis or as part of a team, within organisations and industries of any size and type.

Key responsibilities include:

• Using systems and technology for administrative tasks
• Organised, thorough record keeping and correspondence
• Making suggestions for improvements
• Communicating effectively with colleagues and customers
• Understanding and following rules, regulations and legislation
• Problem-solving and complaints handling
• Managing priorities, time and, in some cases, projects.

Employers will set their own entry requirements in order to start this apprenticeship.

15 months + EPA

The Business Administrator role is a great foundation that can lead to further management or senior support roles within a business.

Levy Payers – £5,000

Non Levy Payers – £250 + VAT

Level 3

If an apprentice is aged 16-18 and has not previously achieved the required level of English and maths, they will need to complete Functional Skills as part of their apprenticeship programme.

While Functional Skills are no longer mandatory for adult apprentices (19+), literacy and numeracy skills remain essential for success.

For those without prior English and Maths qualifications, we recommend level 1 maths and level 2 English to support career growth and workplace efficiency.

Our tailored support ensures these skills are seamlessly integrated into the apprenticeship journey, helping every apprentice develop these vital skills.

The End Point Assessment (EPA) for the Business Administrator Apprenticeship includes:

• Knowledge test
• Portfolio based interview
• Project presentation.

EDN assigns a designated Vocational Trainer to each apprentice who will be in regular contact with the apprentice to coach, mentor and discuss progress.