The qualification is suitable for learners working in a wide variety of business administrative roles such as: administration executives/officers, administration team leaders, personal assistants and secretaries, including legal or medical secretaries.
The purpose of the qualification is to provide learners with the skills, knowledge and competencies to support business systems, processes and services and contribute to making businesses more efficient and productive. These skills include the use of software packages, analysing and presenting business documents and managing projects as well as communication, team working, interpersonal skills and the ability to reflect on personal learning. Options are available to gain a more business focused qualification by including business specific units.
Duration / Delivery
Learners who achieve this qualification can progress to a variety of other apprenticeship qualifications in management or customer service such as the Level 3 Diploma in Management or Level 3 Diploma in Customer Service and/or to job roles at managerial/supervisory level.
Cost / Funding
£2,573 + VAT, if paying in full.
The Advanced Learner Loan is applicable to this qualification – speak to an advisor or visit: