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Operations Manager Apprenticeship

Become the driving force behind high-performing teams and exceeding business goals

Level 5|18 months + EPA

18 months
Level 5
management apprenticeship
Management training
operations management training
Operations or Departmental Manager
region manager training
Course summary

Course summary

Join forward-thinking managers in an engaging, hands-on learning environment where you’ll develop the skills to inspire high-performance teams and boost efficiency. Master essential management principles to drive operational success and explore key areas of operations management, from leadership to financial management and beyond. With flexible learning options – whether you prefer reading, listening, or watching – you can tailor your learning experience to suit your style.

This course takes a minimum of 18 months to complete.

What is an Operations Manager?

What is an Operations Manager?

An operations manager is responsible for looking after projects, teams or departments. Often reporting to a senior manager or business owner, operations or department managers work across all sectors of industry and in all business sizes. 

Also known as regional managers or division managers, operations managers are responsible for looking after teams, dealing with change, managing budgets, resources, developing talent and coaching or mentoring. 

An operations manager’s responsibilities can include:

  • Setting KPIs and monitoring performance
  • Creating plans for sales and marketing
  • Managing budgets, making contingency plans
  • Motivating and leading multiple teams
  • Communicating effectively through every channel
  • Analysing data and producing reports
  • Nurturing talent within teams.
Entry

Entry

Employers will set their own entry requirements in order to start on this apprenticeship, but typically requires five GCSEs at Grade C or higher.

Duration

Duration

18 months + EPA

Progression

Progression

On completion of the Operations Manager Level 5 apprenticeship, apprentices can register as full members with the Chartered Management Institute (CMI). After 3 years of management experience, this can progress to Chartered Manager status with the CMI.

Cost / Funding

Cost / Funding

Levy Payers – £9,000

Non Levy Payers – £540

Level

Level

Level 5

Functional skills

Functional skills

Apprentices will need to pass maths and English Functional Skills level 2 during their apprenticeship.

End assessment

End assessment

The End Point Assessment (EPA) for the Operations or Department Manager Apprenticeship includes:

  • Professional discussion, underpinned by a portfolio of evidence
  • Project proposal, presentation and questioning.
Professional support

Professional support

Every apprentice is assigned a personal EDN Vocational Trainer who will meet with the apprentice face-to-face and online throughout the programme.

Download fact sheet

Download our fact sheet

Operations Manager Apprenticeship fact sheet

Operations Manager Apprenticeship fact sheet

Download Factsheet